SKU: 63526069808
mat monsters

mat monsters Monster Mat 2.0 by SafePlay Golf – Big Horn Golfer

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Description

mat monsters Monster Mat 2.0 by SafePlay Golf – Big Horn GolferSafePlay Golf The Monster Mat 2. 0 BEST WARRANTY 11 MONTHS 3 WEEKS 6 DAYS! MADE IN THE USA!!! IF PLAYABILITY AND LONGEVITY ARE OF INTEREST TO YOU, OUR MONSTER MAT IS THE ONE FOR YOU! The Monster Mat Golf Mat is the ultimate hitting surface for home simulator studios, driving ranges, and country clubs. Proudly made in the U. S. A. using SafePlay Golfs signature polypropylene Z Pro fiber, its built to outperform and outlast traditional nylon mats in

SafePlay Golf The Monster Mat 2.0 

BEST WARRANTY - 11 MONTHS 3 WEEKS 6 DAYS!

MADE IN THE USA!!!

IF PLAYABILITY AND LONGEVITY ARE OF INTEREST TO YOU, OUR MONSTER MAT IS THE ONE FOR YOU! 

 

The Monster Mat Golf Mat is the ultimate hitting surface for home simulator studios, driving ranges, and country clubs. Proudly made in the U.S.A. using SafePlay Golf’s signature polypropylene Z-Pro fiber, it’s built to outperform and outlast traditional nylon mats in both feel and durability.

Engineered with advanced LSR Z-Pro fibers and a patented quad-layer backing, the Monster Mat is designed to replicate the elite fairway turf conditions of courses like Augusta and Pinehurst. Its shock-absorbing response minimizes strain on hands and elbows, offering a more comfortable and realistic practice experience than standard mats—or even real grass.

The crimped, curved blades mimic natural turf for lifelike visuals and performance, while UV-stabilized fibers prevent staining clubfaces. Its non-directional fiber layout resists mat compression, ensuring lasting quality. Backed by an unmatched one-year unconditional warranty, Monster Mat guarantees satisfaction—or your money back.

 

Now Available...No Shedding Monster Mat 2.0.

GOLF'S INCREDIBLE

 

PATENTED EXCLUSIVE PRODUCTS

ONLY AVAILABLE HERE

 

For over 48 years, SafePlay® Golf has been at the forefront of selling, designing, building, and installing golf surfaces worldwide. We proudly stand as the only company offering an unconditional 11 months 3 weeks and 6 days warranty on our Monster Mat®. If you don't find it to be the finest surface you've ever hit on, we guarantee a refund.

Expected Life on The Monster Mat® 2.0 is 4 years.

 

Come to SafePlay® Golf Inc. and discover why our Golf's Incredible Monster Mat® is the preferred choice for golf practice mats and driving range necessities among professionals.

Our product boasts LSR Z-Pro fibers and a patented quad backing system, ensuring exceptional durability and performance.

Compare our warranty with any competitor's offering and make an informed decision about your investment.

Contact us today to explore our range of products and find the perfect fit for your golfing needs.

 

Our Monster Mats are perfect for driving ranges, country clubs, and home use. Unlike leading nylon mats, our polypropylene Z-Pro fiber ensures long-lasting durability. Additionally, the artificial turf is well-suited for putting greens and landscape applications.

 

THE LAST (AND BEST) DRIVING MAT YOUR FACILITY WILL EVER NEED.

 

Avoiding common nylon is essential for ensuring the longevity of the Monster Mat®. This choice not only maintains its newness over time but also enhances the customer experience, ensuring excitement shot after shot and year after year. By avoiding issues like fading, crushing, and delamination, players can enjoy consistent footing on a truly non-directional and supportive surface.

 

GOLF'S INCREDIBLE MONSTER MAT 

Stay on top of your game by utilizing the cutting-edge golf practice mats and driving range mats available at SafePlay® Golf Inc. based in Campbell, Texas. With over 40 years of groundbreaking design and development expertise, our products are synonymous with unmatched quality and durability. Our flagship offering, Golf's Incredible Monster Mat®, sets the industry standard by delivering exclusive features that include:

Exclusive Z - PRO LSR Fiber - Patented Backing System - Premier Shock System - No Hand and Elbow Shock - Best Warranty - Efficient Playability - Cost Efficiency

Elevate your golf practice experience with cutting-edge technology and reliable performance provided by SafePlay® Golf Inc.

 

The length and width of The Monster Mat are 59 x 59 with a depth of 1 1/4.

Dimensions for shipping: The Monster Mat is 60 x 12 x 12 and weights 32 lbs. It is shipped rolled up in a bag. 

 

*Mat ONLY! (Accessories Not Included i.e. Ball Tray)

 

Expertly Engineered Features

Golf's Incredible Monster Mat® stands out with its meticulously designed features, setting the standard as the premier hitting surface for golfers honing their skills. This exceptional product is widely recognized and sold across the country, reflecting its popularity and effectiveness among golf enthusiasts.



Features

Features

Superior Durability Crafted from SafePlay Golf's proprietary LSR Z-Pro fibers, the Monster Mat is designed to outlast and outperform traditional nylon mats. Its patented quad backing system ensures long-lasting durability, making it perfect for use in home golf simulator studios, driving ranges, and country clubs.

Turf Replication Excellence The Monster Mat is meticulously engineered to replicate the pristine turf conditions found at renowned golf courses like Pinehurst and Augusta National Golf Club. Its crimped and curved blades provide a natural look and feel, while UV-stabilized fibers prevent color transfer to your golf club's face.

Proven Performance Trusted by professionals and golf enthusiasts alike, the Monster Mat consistently ranks as the top choice for golf practice mats. Many golfers prefer it as their hitting surface over natural grass due to its exceptional impact responsiveness. Say goodbye to hand and elbow shock commonly associated with traditional mats thanks to the Monster Mat's patented quad backing system.

Realistic Impact Response The crimped fibers offer a springy, self-stiffening turf response, closely simulating the feel of real play. The non-directional orientation of the fibers minimizes compression, ensuring longevity from your mats useful life.

Made in the U.S.A Proudly manufactured in the United States, the Monster Mat upholds the highest standards of quality and craftsmanship and has been constructed with over 45 years of innovative design and development experience.

Unconditional Warranty Monster Mat is the only manufacturer that offers a one-year unconditional warranty. If you're not completely satisfied and don't agree that it's the finest surface you've ever hit from, you will be issued a refund from SafePlay Golf, no questions asked.

 

 

Features & Advantages

  • Crimped fibers = springy, self-stiffening turf response.
  • Non-directional fiber orientation avoids compression.
  • Fiber composition sheds (not absorbs) moisture, reducing life-shortening bacteria growth.
  • Closed-cell support layer provides comfort and long performance life.
  • Random, crimped & curved blades look and feel natural.
  • UV-stabilized fibers prevent color transfer to the face of the club.
  • Non-crush composition avoids low, worn-out spots.

 

It’s time you tested the Monster Mat® against the common driving turf you’re using now.  You’ll love the performance and your customers will love the play.

 

Specifications

Specifications

5' x 5' Monster Mat

  • True dimensions 59" x 59"
  • 1 1/8" Z-Pro Fiber hitting surface
  • Includes (2) tee holders
  • One tee hole on each side of the mat. (4) total holes
  • 38 lbs

 

5' x 7' Monster Mat

  • 1 1/8" Z-Pro Fiber hitting surface
  • Includes (2) tee holders
  • One tee hole on each side of the mat. (2) total holes
  • Lead time is 2 weeks

 

5' x 10' Monster Mat

  • 1 1/8" Z-Pro Fiber hitting surface
  • Includes (2) tee holders
  • One tee hole on each side of the mat and one in the middle of the mat. (3) total holes
  • Lead time is 2 weeks

 

The Finest Hitting Surface

Proudly made in the U.S.A., Golf's Incredible Monster Mat® stands out for its affordability and durability. This top-tier product is crafted with a 1 1/8" Z-Pro fiber reinforced hitting surface, ensuring long-lasting performance. It includes a premier shock system that effectively minimizes hand and elbow shock, providing a comfortable practice experience. The robust 59"x 59" polypropylene turf features a patented triple backing system for added durability and stability.

 

Why SafePlay® Golf?

Why SafePlay® Golf?

SafePlay® Golf has manufactured synthetic turf products for the golf industry for over 48 years.  Our goal has never been to maintain the status quo.  There are plenty of others who fill that niche.  Our goal is to listen to your needs and desires so you can satisfy your customer.  This is the SafePlay® Golf way as we establish lifelong relationships. 

The status quo is to live by sales volume and price points.  This is not our method of operation.  The SafePlay® Golf way is to provide quality products as we meet and exceed expectations.   That’s why we say:

  • We develop relationships built on trust.
  • We create long-life products to protect your investment and the environment.
  • We listen to our customers and create products that perform.
  • We service what we sell. Our existence depends solely on your satisfaction.
  • We have thousands of satisfied customers.

You and Your company will greatly benefit from being part of the SafePlay® Golf family where we are committed to helping you succeed in accomplishing your business needs as you serve your customers.

Ball tray sold separately.

 

FAQ’s

SafePlay Golf’s Incredible Monster Mat® FAQ’s

What is so incredible about the Monster Mat®

The way it is constructed, the materials used to make it, what the product is, and what SafePlay Golf stands for.

 

What makes the Monster Mat® different?

At -60⁰F or 160⁰ F, the Monster Mat™ retains the same resiliency. Meaning that during very cold months, it doesn’t get too hard, and during very warm months, it doesn’t get too soft. Most others use Nylon – an inferior product.

Nylon mats are limited in their performance – when hitting a Nylon short pile (length of the fiber), you skip into the ball and can develop bad habits by cutting the ball. When hitting a “fat” shot, you can experience elbow shock and wrist shock. This is where picking the ball up to avoid the shock can develop additional bad habits.

Mats that use tall toothbrush like fibers are not realistic for improving your game. You stand on one surface totally different from the other and hit off of a toothbrush like surface and when hitting it fat, the ball is subject to going straight up and not even giving you the feedback of how fat you hit it. This product is good for exercise, but not for golf or improving your golf game.

Most other products and companies lack product knowledge and really don’t consider the golfer and their game

Many mats are made with raw products such as fiber that comes from China, and are not UV stabilized to the capacity that the US fibers possess.

 

How much does this mat cost and why is it a good investment?

It is one of the least expensive mats to own when you consider that it will make you money because more people will hit more balls on the Monster Mat®, increasing your bottom line. Buy the mat and after 3 years, sell the used mats for an avg. price of $100 to consumers for home use or to another golf facility.

 

Where are your Monster Mats® made?

Our fiber is made in the USA, our backing is made in the USA, and the finished product is assembled and shipped in the USA by SafePlay Golf.

Many brands are made in China, Canada, and Europe and other places making some companies just Distributors of the product.

 

Does the green residue come off and on to the clubface?

Our Z-pro LSR fiber does not transfer the green residue to the club face like the Nylon fiber tends to.

 

Will the mats absorb water?

No. Closed cell, cross-linked polyethylene pad will not support water absorption or bacterial growth. Our Z-pro LSR fiber will not absorb measurable amounts of water or support bacterial growth like Nylon mats do.

 

What is the maintenance involved with the Monster Mats®?

Rotate the mat ¼ turn weekly so that the mat receives even wear. Also, once every 6 months (or before storage), stand the mat up and power wash from approx. 18” away to remove all loose debris and dirt. This will help to prolong the life of the mat.

 

How is gum removed?

With a rag wrapped around ice held on gum two minutes and peel gum off after it hardens.

 

How are stains removed?

With ammonia and water.

 

Documents

FAQ

SafePlay Golf’s Incredible Monster Mat™ FAQ’s PDF

 

SafePlay Brochure

*Mat ONLY! (Accessories Not Included i.e. Ball Tray)
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 63526069808

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Love Wins❤️❤️
Lexington, US
★★★★★ 5
2026 it has saved me
I never wanted a store card only! When I first applied I was bummed that I only got the store card and I thought about canceling it. BUT A lot has changed this year for sure. New grandparents, grocery being so EXPENSIVE and everything in our house as far as electronics needed to be replaced. Very easy to apply for, love the fact that you can apply without getting a hit on your credit and if you want to accept the offer then do so and if you decide that it’s not enough credit then you can decline the offer and no hit to your credit. I will say this, this was the lowest card that I was offered but I chose to get it anyway and within a month I had already received a credit line increase. I also took a trip out of the country and was able to order stuff and have it delivered with no problems. Every time I use it I get cash back and am able to use that on my next order. This is my weekly card for groceries. I definitely can’t wait until it upgrades to the visa, I would definitely get more use out of it. For those who are Amazon shoppers, it’s well worth it. So far so good, Good Choice.
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Reviewed in the United States on May 26, 2026
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B. Schmidt
Chelsea, US
★★★★★ 5
Good, but you need to be careful with it
I've done business with GE CRB before using other store cards, so I knew what to expect going into this. I will echo the advice that a few others have given. For one, I would recommend that you only use this card for one purchase at a time and that you pay it off entirely before using the card again. The interest starts accruing immediately, but you are not billed for it until the promotional term expires - for example 6 months, 12 months, etc. You will see the expiration date and accrued interest amount on your bill. I always make sure I can pay off the entire amount well before the expiration date. Also, I schedule automatic payments through the website so it's paid every two weeks (pay day works well for me). I divide the balance by number of payments and schedule all of them right away. It's very easy to do this and will prevent late payment fees and the possibility of defaulting and getting hit with the accrued interest. I haven't had to deal directly with GE CRB customer service yet, so I don't have any complaints on that. The benefit of having a card like this is being able to use it for major purchases, paying it off over time, and avoiding any interest charges because you are paying off the balance before the promotional term (deferred interest) expires. You can't do that with a regular credit card. If you want a card to make frequent purchases with and plan on paying off the balance at the end of the month, you're much better off with a regular credit card. One warning... I noticed that after I was approved for this card my method of payment for Kindle one click purchases changed to this card. Keeping it that way would not be good and I wanted to make sure others know about this. I'm pretty sure you'd be hit with the interest at the end of the month since the purchases you would be making are lower than what's required to receive the no interest promotions. I changed it back to my debit card. Just keep on top of the account, don't use it to make a bunch of purchases, and pay the balance off before the promotional terms expire and you'll be fine. Like all credit, being responsible is the key to not getting in trouble with it.
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Reviewed in the United States on December 5, 2012
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Hi Ui Ewe iew Neil Sandage, GreatCTO, Chuck Bartowski
Boise, US
★★★★★ 1
Was lucky to meet really polite and conducive employees. But the Card Company and Amazon Coders are crap.
2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on April 2, 2015
A
Verified Cardmember
Amazon Customer
Los Angeles, US
★★★★★ 4
Convenient and easy to use
It's convenient and easy to use. The interest rate is a little high but it's not a concern if you pay off your balance. I love that you can link it to your Amazon account making it even easier to make payments and manage.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 21, 2026
J
Verified Cardmember
Jose
Lowell, US
★★★★★ 5
Easy Approval Process and Great Rewards
I’ve had a very positive experience with the Amazon Store Card so far. The application and approval process was quick, simple, and straightforward. Managing the account through the Synchrony app has also been very easy, with a clean layout that makes it simple to view balances, make payments, and track purchases. One of the best features is the 5% rewards on Amazon purchases for Prime members. The cashback adds up quickly if you shop on Amazon regularly, and the rewards are easy to redeem during checkout. I also appreciate the special financing options that are sometimes offered on larger purchases, along with helpful account alerts and security features. Overall, this card is convenient, user friendly, and a great option for frequent Amazon shoppers.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 22, 2026

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