SKU: 93909612951
nuna.stroller

nuna.stroller Nuna® MIXX™ Next + Bassinet + PIPA Aire / PIPA RX / PIPA Aire RX Trave

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Description

nuna.stroller Nuna® MIXX™ Next + Bassinet + PIPA Aire / PIPA RX / PIPA Aire RX TraveNuna MIXX Next + PIPA Aire PIPA RX PIPA Aire RX + Bassinet Travel System Nuna has designed an innovative set of modular products that can be bundled to create flexible travel systems as your family's needs change. This particular Nuna Travel System Bundle includes the stylish, multifunctional Nuna MIXX Next stroller and your choice of either the Nuna PIPA Aire, the Nuna PIPA RX or the Nuna PIPA Aire RX premium Infant Car Seat. This bundle also

Nuna® MIXX™ Next + PIPA Aire/PIPA RX/PIPA Aire RX + Bassinet Travel System 

Nuna has designed an innovative set of modular products that can be bundled to create flexible travel systems as your family's needs change. This particular Nuna Travel System Bundle includes the stylish, multifunctional Nuna MIXX Next stroller and your choice of either the Nuna PIPA Aire, the Nuna PIPA RX or the Nuna PIPA Aire RX premium Infant Car Seat. This bundle also includes the MIXX series Bassinet and Bassinet Stand to help you create a cozy haven for baby no matter where your travels take you.

What's Included:

  • Nuna MIXX Next stroller
  • Nuna PIPA infant car seat of your choice, either the PIPA Aire, PIPA RX or PIPA Aire RX
  • MIXX ring car seat adapter
  • Nuna PIPA Series car seat base (RELX Base for PIPA RX or PIPA Aire RX)
  • Car Seat LATCH guides
  • MIXX Series Bassinet
  • MIXX Series Bassinet Stand
  • Nuna's Manufacturer Warranty from defects: 2 years

Nuna® MIXX™ Next Stroller:

The Nuna MIXX Next features all the great things you loved about the original MIXX, but with a host of new features and functionality that will make you ready to get your stroll on over and over again. The MIXX Next boasts a smoother ride, a more compact folding radius and the ability to transform into four distinct modes of travel.   

Four Modes Of Travel:

The ultimate in flexibility, the MIXX Next allows you to travel in four distinct modes, depending on your needs.  The MIXX Next is easily paired with any of Nuna's PIPA™ series infant carriers. The MIXX Next comes equipped with Nuna's unique ring-shaped car seat adapter making it compatible with all Nuna infant car seats in a snap. The ring adapter allows you to easily attach Nuna Pipa infant car seats without lining up adapters, worrying about losing an adapter, and without having to remove the adapter before folding the stroller.  The MIXX Next stroller also pairs with the MIXX Series Bassinet, which is approved safe for overnight sleeping.  In addition, you can take advantage of the unique stroller seat design to allow baby to face you or face outward as you stroll.  Whether baby wants to stay focused on Mom and Dad while on a stroll, or is eager to explore the world, the MIXX Next can accommodate your every mood.

Next Generation Strolling:

With newly designed rubber wheels and an improved suspension technology, the Nuna MIXX Next boasts superior maneuverability and agility.  All four rubber wheels are large and foam filled, which make for a sturdy yet comfortable ride on all types of difficult terrain. The new rear-wheel Free Flex™ and front wheel progressively help absorb the dips and bumps while providing precise handling and unparalleled strolling comfort.

A More Compact Fold:

The MIXX Next delivers on one of the improvements that most any parent can agree on for a stroller - a more compact and easier fold.  With an innovative new design, the MIXX Next stroller folds a full 6.5 inches more tightly than its predecessor  The fold-away rear axle flips snugly underneath the stroller frame which makes storage in your trunk a breeze.  The free-standing fold allows the MIXX Next to stand on its own when folded, which allows for easy storing at home or in the garage in a more compact space.  And don't worry about which way the stroller seat is facing - the stroller folds effortlessly with the seat in either position, saving you time and hassle when it's time to pack up for the day. 

Comfort and Style For The Next Generation:

In keeping with the Nuna tradition, the MIXX Next stroller provides cutting edge functionality with all the comfort and style you have come to expect from a Nuna product.  The all-season seat is specifically designed to keep little one warm and cozy at any time of the year.  The reversible two-piece seat has a cozy, padded comfort insert that can be removed to reveal an all-mesh seat-back that allows for superior ventilation, helping to keep baby comfortably cool and breezy in the summertime.  A harness makes for easy adjustments as your child grows.

The Nuna MIXX Next stands when folded, locks with ease and can be trolleyed to make transport a breeze.  With adjustable handlebars,  the stroller can be pushed ergonomically no matter who is strolling with the baby. The luxe leatherette handlebar provides a comfortable and chic grip while premium fabrics create a stroller that's as stylish as it is practical.

The stroller canopy features a large zipper-out extendable panel and an additional ventilation peek-a-boo window to allow you to increase seat ventilation and check in on your baby. The canopy offers full UPF50+ protection and shade and is completely water-repellent to protect your baby from an unexpected shower rainstorm. The oversized storage basket under the stroller features two compartments, including a secret zipper compartment to help keep your valuables safe and out of view.  

Key Features Nuna® MIXX™ Next Stroller:

  • MagneTech Secure Snap™, the self-guiding magnetic buckle that automatically locks into place
  • Reversible Toddler Seat
  • Can be used as a travel system with Nuna infant car seats (with included ring adapter)
  • Can be used with Nuna MIXX Series Bassinet
  • Folds to a length that's 6.5" shorter than the original MIXX and stands when folded
  • Rubber wheels offer enhanced all-wheel suspension for superior maneuverability on rough terrain
  • Front wheels swivel for maneuverability or lock for stability
  • Trolley function makes stroller easy to carry when not in use
  • Compact fold, no matter what position the seat is facing
  • Front and rear-wheel progressive suspension absorbs shock for a smooth ride
  • One-hand, five-position recline, including a true flat position
  • Hand-sewn, leather-look handlebar and belly bar
  • Premium accents including a dark matte frame and chrome-accented wheels
  • Full Coverage UPF 50+ Water Repellent Canopy
  • Adjustable handlebar and leg support
  • Removable, rotating arm bar fits kids of various sizes
  • Large storage basket includes compartment divider

Choose the Car Seat That's Right For You:

The Nuna MIXX Next stroller can be quickly converted into a convenient travel system. To allow you the flexibility to customize the travel system to your particular needs, this bundle includes your choice of either the Nuna PIPA Aire, the PIPA RX or the PIPA Aire RX infant car seat. All three of these car seats offer unsurpassed safety standards, lightweight and stylish design and premium materials that are free of chemical flame retardants. The chart below provides a snapshot of the key differences between the three PIPA car seats available for this travel bundle:

Key Features Nuna® PIPA™ Aire Infant Car Seat:

  • The PIPA aire is both ultra-portable and seriously protective
  • PIPA aire is the lightest in the PIPA series infant car seat lineup
  • One-handed vehicle and stroller release for easy in an outs
  • Fabrics and inserts are conveniently machine washable
  • Belt path for vehicle belt installation
  • FAA certified for aircraft use with or without a base
  • Connects with all Nuna strollers (and their adapters as appropriate) to create a stylish travel system
  • Features Aeroflex™ foam that is cleverly lightweight, resilient, and minimizes force transferred to baby
  • Steel-reinforced True lock™ base installation makes set up swift, simple, and safe
  • Side Impact Protection (SIP) for ultimate baby safe keeping
  • The deep seat design creates a cocoon-like space, ensuring a better fit and comfortable car seat for your baby.
  • 5-point harness keeps baby’s travels secure
  • Tailor tech™ memory foam headrest provides a comfortable custom fit
  • Removable infant head and body inserts nestle baby in comfort and security
  • UPF 50+ canopy with flip-out eyeshade protects from sun exposure
  • The iconic Sky drape™ provides baby with ultimate privacy for quiet moments
  • Luxe leatherette carry handle for more secure gripping
  • Exposed aerospace aluminum handle adds a contemporary aesthetic and enhances the seat's intuitive functionality
  • Soft yet durable micro-knit fabric for refined style and casual warmth
  • From fabric to foam and beyond each element is smartly sourced to be both flame resistant and contain no added fire-retardant chemicals making it safer for baby

Key Features Nuna® PIPA™ RX Infant Car Seat:

  • From fabric to foam and beyond, each element is smartly sourced to be both flame resistant and contain no added fire retardant chemicals
  • Side impact protection for ultimate baby safe keeping
  • Comfy organic jersey insert is removable for growing babies
  • Integrated harness holders help when buckling baby in
  • Luxe leatherette accented carry handle. Tote elegantly with ease
  • Five point harness keeps little ones in place
  • Two-piece removable infant insert + head support. Customize to their individual shape and get a perfect fit right from birth
  • Mesh peek-a-boo window in canopy
  • Heavy duty shell is super resilient yet lightweight
  • Lightweight carry handle is ergonomically designed to tote with ease
  • FAA certified for aircraft use
  • True lock™ installation makes set up swift, simple and above all – safe
  • 5 second install
  • Crumple zone within the stability leg absorbs impact and minimizes force transferred to baby
  • Colored installation indicators confirm correct connections to the vehicle
  • Bubble free recline angle guides clearly confirm the perfect riding angle
  • Low profile base for easier loading of infant seat
  • Open belt path for easier install
  • Belt guides
  • Anti-rebound panel
  • Automatic rigid latch storage
  • Extra convenient stability leg storage with lock
  • Steel reinforced true lock™ rigid latch
  • Lock off with easy access belt path
  • Indicators on rigid latch turn green when clicked to vehicle anchor points
  • Indicators on stability leg turn green when in proper contact with vehicle floor
  • GREENGUARD Gold Certified: Products that have achieved GREENGUARD Gold Certification are scientifically proven to meet some of the world's most rigorous third-party chemical emissions standards, and certified to not contribute to indoor air pollution or chemical exposure

Key Features Nuna® PIPA™ Aire RX Infant Car Seat:

  • FAA certified for aircraft use with or without a base
  • Connects with all Nuna strollers to create a stylish travel system*
  • 5-second steel-reinforced True lock™ installation makes set up swift, simple, and safe**
  • Side Impact Protection (SIP) for ultimate baby safekeeping
  • Open belt path with lock off secures lap and shoulder belt
  • Features Aeroflex™ foam that is cleverly lightweight, resilient, and minimizes force transferred to baby
  • The deep seat design creates a cocoon-like space, ensuring a better fit and comfortable car seat for your baby.
  • 3-position height-adjustable headrest and 5-point harness keeps little ones in place
  • Removable infant head and body inserts nestle baby in comfort and security
  • Tailor tech™ memory foam seat panel and headrest provides a comfortable custom fit
  • UPF 50+ canopy with 2 positions and a flip-out eyeshade protects from sun exposure
  • The iconic Sky drape™ provides baby with ultimate privacy for quiet moments
  • Soft yet durable micro-knit fabric for refined style and casual warmth
  • Super-resilient top-of-the-line plastics for a heavy-duty secure shell
  • Exposed aerospace aluminum handle adds a contemporary aesthetic and enhances the seat's intuitive functionality
  • Luxe leatherette carry handle for more secure gripping
  • From fabric to foam and beyond each element is smartly sourced to be both flame-resistant and contain no added fire-retardant chemicals making it safer for baby
  • Infant head and body inserts are made of environmentally friendly Merino wool and TENCEL™ lyocell fiber blend that is soft, naturally controls moisture, and is environmentally friendly
  • GREENGUARD Gold Certified to meet some of the world's most rigorous third-party chemical emissions standards, and certified to not contribute to indoor air pollution or chemical exposure
  • Additional GOTS organic cotton infant insert and harness cover set

Upon selecting a specific car seat on the order page, your corresponding car seat base will be identified and automatically included with your travel bundle.  

  • Nuna® PIPA™ Aire Infant Car Seat + PIPA Series Base
  • Nuna® PIPA™ RX Infant Car Seat + RELX base
  • Nuna® PIPA™ Aire RX Infant Car Seat + RELX base

To help you make an informed choice, we have also outlined the key differences between the PIPA Series base and the RELX base in the comparison chart below: 

Key Features Nuna® PIPA™  Series Base:

  • 5-second install with two easy and instant steps.  Please note to always refer to the product instruction manual. Under no circumstances should this information be used to replace the car seat instruction booklet
  • True lock™ rigid latch is 50% stronger than a typical belt latch
  • Steel stability leg helps minimize forward rotation during impact by up to 90% when compared to a system that is not using a stability leg
  • Colored installation indicators confirm correct connections to the vehicle and car seat to base
  • Bubble level indicators help to minimize user error
  • Super-resilient top-of-the-line plastics for a heavy duty, secure shell
  • Anchor latch guides make it easy to locate and install on lower anchor bars

Key Features Nuna® PIPA™ RELX Base:

  • Crumple zone within the stability leg absorbs impact and minimizes force transferred to baby
  • Colored installation indicators confirm correct connections
  • Low profile base for super easy loading
  • Easy vehicle seat belt install provides options
  • Latch and stability leg neatly store away when not in use
  • Anchor latch guides make it easy to locate and install on lower anchor bars

Key Features MIXX Series Bassinet:

  • Full of functionality it effortlessly creates a sweet haven for baby on the stand or stylish carriage on the stroller—no adapters needed

  • Bassinet snaps into the MIXX stand with a super secure fit

  • Use with the included stand around the house, by bedside, or while traveling for a nursery on the go

  • Stand is an ideal height for keeping baby within arm’s reach at bedside

  • Stand’s ultra-compact design makes it ideal for use around the house, traveling, and storing

  • Suitable for overnight sleeping, making it the perfect haven for keeping baby close by and cozy

  • Memory release buttons allow for easy removal from stand or stroller

  • Bassinet folds flat for super easy storing and packing

  • Stand folds and unfolds with 1 hand for super simple set ups and store aways

  • Oversized, full-coverage UPF 50+ canopy is extendable and features a flip-out eyeshade

  • UPF 50+ fabric shields your little one from more than 98% of the sun’s harmful UV ray

  • Ventilation panels in the bassinet base and canopy back provide baby with plenty of air circulation

  • Top cover zips closed to keep baby warm and is easily removable

  • Iconic Sky drape™ pulls down smoothly and attaches quietly with magnets to provide extra protection from the elements

  • Hidden storage pocket is just right for keeping much needed essentials close at hand

  • Luxe leatherette accented carry handle allows for easy gripping

  • Supersoft GOTS certified organic cotton mattress cover provides better-for-baby comfort

  • Mattress cover, top cover, and zip-away liner are machine washable to keep baby fresh and clean

  • Bassinet folds with stroller for storing while on the go

  • Both the bassinet and stand are included with purchase

Specifications:

Nuna MIXX Next Stroller:

  • Dimensions: 37"L x 23.5"W x 44"H
  • Folded dimensions: 27.5"L x 23.5"W x 19"H
  • Stroller weight: 28.3 pounds
  • Weight limit: 50 pounds
  • Nuna's Manufacturer Warranty from defects: 2 years

PIPA Aire Infant Car Seat:

Recommended Use: 

  • 4 to 30 lbs, and 16 to 30 in.
  • Car seat dimensions  L 27.25 in  W 17.5 in  H 23 in 
  • Weight: 6 lbs (without canopy and inserts - canopy and inserts approx. 1.8 lb)

PIPA RX Infant Car Seat:

Recommended Use: 

  • 4 to 32 lbs, and 16 to 32 in.
  • Car seat dimensions:  L 25.2 in  W 17.5 in  H 23 in 
  • Weight: 7.6 lbs (without canopy and inserts - canopy and insert approx. 1 lb)

PIPA Aire RX Infant Car Seat:

Recommended Use:

  • 4 to 30 lbs, and 16 to 30 in.
  • Car seat dimensions: L 27.25 in W 17.5 in H 23 in
  • Weight: 6.2 lbs (without canopy and inserts - canopy and inserts approx. 2.2 lb)

MIXX Series Bassinet and Stand:

Recommended Use: 

  • Weight: Up to 20 lbs (9 kg) (birth–6 months)
  • Height: 27 in. (68 cm) or less
  • DO NOT use the bassinet when the infant begins to push up on hands and knees.
  • For use on MIXX bassinet stand and MIXX series strollers only
  • Bassinet weight: 10.4 lbs
  • Stand weight: 6.9 lbs
  • Weight: 17.4 lbs (Bassinet and stand)
  • Bassinet + stand dimensions (open) L 35.5 in W 20 in H 51 in
  • Bassinet + stand dimensions (folded) L 37.5 in W 20. in H 15 in 

 



 

 

 

 

 

 

Shipping Notes
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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 93909612951

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4.2 ★★★★★
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M
Verified Purchase
meganlyra
Cuba, US
★★★★★ 5
Better than my new fancy robo
Great suction power. Doesn't get stuck often. I've had this vacuum for 5 years and it still works great. We got an AirRobo with a mop feature and demoted the Eufy to the basement. But, the eufy works way better and I frequently bring it upstairs to pre-clean before the AirRobo. Love this vacuum! Do you have a version with a mop?
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Reviewed in the United States on January 27, 2026
B
Verified Purchase
Brandon N
New York, US
★★★★★ 5
The best little helper!
Size: eufy L60 SES (renewed)
I've never owned a robot vacuum prior to this, and was somewhat curious on how it would work, and what it would really do in my small home. I got the L60 refurbished unit, and it came in a brand new box and it looked brand new when I removed it from the packaging. I charged it up, setup the app and connected it to Wi-Fi, ran a cycle and it was all so easy. It mapped my home and it is was off! It does an absolutely fantastic job. I run it daily and can notice just how much cleaner my hardwood floors are. We have a cat who is intrigued by it, but it does a fantastic job of cleaning up the litter that is tracked from his litter box. That alone is a lifesaver. I will run it in the morning and at night in cats area to keep the hair and litter completely cleaned up. So far I've only had a few small issues where it got stuck, twice from items left out, and once from a dirty sensor. You really need to make sure you have things put away and have the areas picked up, especially of cat toys and shoe laces, and once in a while wipe the sensors off if they get really dusty. I highly recommend this, it truly has been a huge help just in daily pickup and keeping the house clean. Its absolutely worth the money.
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Reviewed in the United States on February 25, 2026
K
Verified Purchase
Kristen Nettles
Alexandria, US
★★★★★ 5
Changed my life!!!
Size: C20
Detailed review below if you want to read it. If you just want a quick summary: It changed my life, it’s worth every penny, just buy it! I don’t normally spend this much money on anything but, for me, it has been 💯 worth it! It does take some time to get it set up and get the settings that work for your needs and house but is worth it a thousand times over. Handles a massive amount of dog hair like a pro. Does good on all surfaces except cheap bath mats, you’ll have to pick those up. There is maintenance but it is not difficult or time consuming. App works well and issues are easily to troubleshoot. Anytime maintenance needs to be done, the app sent you a message and a video on how to do it. Detailed review: I’ve had this vacuum/mop for 6 weeks. I don’t normally do reviews but I’ve been telling everyone I know how this bad boy changed my life! Important to note I’m also cheap as H@ll! I don’t have much to compare it to in terms of how it measures up to the competition. I have a 10 year old first generation Eufy vacuum named BB8 that will fall down the stairs and suck up the dogs tail if not supervised so that’s my baseline. I have two 80lb Labs, two feral kids, a blue collar husband and OCD (like the kind you take medication for and left unchecked does permanent psychological damage to children). We moved from an 800 sqft house to a 3,000sqft house and by the time I was done cleaning the floors at one end of the house my family had already destroyed the other end. Keeping the floors clean and dealing with the dog hair tumble weeds was a full time job. My family had to be punking me with hidden bags of dirt and dog hair or something. I was losing my mind, literally! I spent the last 20 years saving for my dream house and the floors looked like a trap house no matter what I did! I thought our floors at our old house were bad because we had so many people in a small space. Turns out my family is just gross. In terms of this robot, who my kids have loving named Consuela, after the house keeper from Family Guy. (It is important to name them, they work better when they have names😅.) You don’t have to worry about her becoming self aware and taking you prisoner Terminator style as she is not super smart. She doesn’t always know what she is doing but she works hard at it! The first week of training was a little rough but now that Consuela and I have a system it’s a complete game changer. Comes right out of the box and set up is a breeze. I had a little trouble with the app because I already had Eufy everywhere in my house. I downloaded the Eufy cleaning app which made my Eufy home security app stop working. Eventually, I got everything on the same app and it works seamlessly (this was probably my own fault as I didn’t read the instructions bc I like to do things the hard way). Out of the box she has to map out your house. I found this was the most important step. The first time I had her map my house I didn’t move or pick up anything. The map sucked and it was a disaster. I redid the mapping step and literally picked up everything not nailed down, chairs small end tables, trash can, pots, etc. and kept the dogs downstairs. After I did this the map was absolutely perfect (a good base map is key). You don’t have to move everything when she cleans, just the first time to get a good map. My main level is one massive open concept (probably 1,000sft and Consuela identified it as one room), then 2 bathrooms and three other bed rooms. At first I tried telling her to clean the entire main level as it is one of the options. That did not go well. I feel like she might have a little adhd. I ended up taking the time to set up “Zone cleaning” scenarios and saved them on the app. Zone cleaning is the way to go with big open areas. I broke the great room into 3 sections. We have Apple home we linked to it so now we just say, “Siri, tell Consuela to clean the kitchen, living room, bathrooms, etc.” We played with the cleaning setting and found what worked for us. I have her programmed to clean different zones at different times a day. With my feral family we have to run max vacuum suction and two passes with heavy mopping so the battery drains fast. If your children were not born in a barn yard, you don’t run a wood shop and mowing business out of your garage and don’t have dogs who shed 12 lbs of hair per hour the normal settings would be fine and she could probably do our main level on one charge. With our workload she does two zones, takes a break to charge and then does two more. I have her programmed to clean each zone twice a day. I think for a normal family once every other day would be fine. My floors have never been so clean. NO dog hair anywhere! I’ve never lived in a house without dog hair. I did a deep cleaning of the floors throughout my house the day I got her and I have not had to vac or mopped since! I also think starting with clean floors is a key to success. This does not deep clean but if your start clean and run it often the floor stay spotless. With her running everyday nothing builds up in the corners, under beds and couches. It’s life changing (for me anyway)! We have laminate floors, carpet, tile and a few very thin rugs. She is amazing on the tile, carpet, and laminate but does struggle with the rugs. My rugs are super cheap, thin, and lightweight. She has lots of trouble with the bathroom rugs so we started hanging the bathroom mats after we shower which is actually better for us. Our large area rug is a bit of a struggle and hard to watch 🤣 but if I don’t watch her, eventually she moves on and it is clean. She has only gotten stuck on the rug once. So cheap rugs are a challenge but going from hard floor to carpet works perfectly! I do think she would do well with high quality heavy rugs. Like I said I have OCD so I keep a tidy house without much clutter. She does a good job avoiding objects, if the dog is napping she can “see” it and doesn’t suck up a tail like our other robot vac. It does an okay job avoiding cords but if it hits a phone charger on the floor just right it will suck it up. (Only happened once) My son left a shirt on the floor and it did end up sucking it up but it was an easy fix. All and all it does a good job avoiding dog toys and things on the floor but if she hits something at just the right angle she does get stuck but you just have to pull it out and hit restart. Consuela not going to clean up an entire bowl of cereal, a can of spaghettiOs or big spills. She would probably destroy the entire room. However, if my dogs leave a trail of muddy footprints she does do a good job spot cleaning stuff like that. She will keep clean floors clean indefinitely. Maintenance: this is not a set it and forget it type of thing. There is maintenance that needs to be done regularly to keep her going but it is not hard. There is a tray that pops out that needs to be rinsed. If you don’t, it gets clogged and pauses the cleaning cycle. Even when this happens it’s an easy fix. It has a disposable bag for dust and dog hair. Ours fills up once a week, a normal family could probably get several weeks per bag. They are not terribly expensive but I do NOT replace the bags! I just dump them out into the trash can because I’m cheap. I’m still on my original bag. Water tanks: we mop at least twice per day with the high water setting and a full water tanks lasts two days. The mop pads are cheap. We bought several and I just wash them once per week and it takes two seconds to change them. I think they’re supposed to be disposable. The worst part, which is not the vacuums fault or a design flaw, just the nature of the beast. The dirty water tank! We can go on a tank of water for two days but if you leave dirty water in the tank for an extended period of time it reeks like rotten sewage🤢. It does NOT make your house smell at all. You can’t smell it until you open it. If you empty it every day it doesn’t smell but if you forget and go on vacation like we did it’s bad! I started putting a few drops of bleach in the dirty water tanks when I empty it and we have zero smell now (no idea if it’s okay so do at your own risk). The app is awesome. If there is an issue the app sends an alert and tells you what’s wrong. It also pops up a video telling exactly what to do to fix the issue. Yesterday it told me I needed to clean the sensors and showed me how to do it. I don’t like to spend money on things like this but I use it so much I almost wish I would have spent the money on the top of the line model. Although I don’t have any complaints with this one.
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Reviewed in the United States on August 23, 2025
S
Verified Purchase
Samantha Lindsey
Lexington, US
★★★★★ 1
Junk. Save your time!
Size: C20, Size: C20
Okay, so I thought I did good research on this. I saved up for this purchase excited since we had just finished installing new floors through our entire house. As soon as the installers left, I broke out my new vacuum, downloaded the app, followed the instructions and did the required upgrade to the vacuum. Once it started to do it's first mapping route, the app immediately said network slow. The vacuum would pull out from the base about a foot and just spin, then return to the base and start drying the completelt unused mop heads. I've tried taking it to my friends house and using another person's wifi, deleting the app and reseting the vacuum multiple times, tried repositioning a few feet from our router, tried running it through my ipad instead, everything including having comcast come out and check our network. Mind you, our TVs, alexa, ans any other devices in our house work just fine on our network. Eufy App would always say network slow and not even go further than a foot from the base. Obviously something is wrong with the vacuum, not my wifi. Finally contacted customer support. First one in the chats brilliant solution was to try ro run the vacuum through Hotspot. Seemed ridiculous, but I tried. Once again, app said network slow. He then said he can't help me and that my chat log is being sent to their "engineering department". Waited 1-2 days for their "engineering department" to email me. They wanted proof of purchase, serial number, and a video of what's wrong with it. Submitted it and was told it'd be another 1-2 days while their "engineers" review my issue. Woke up to an email this morning from their engineers and their suggestion after everything I've told them was to "try restarting it". Did they even read my messages of everything I've tried to do to be able to just use and keep my vacuum? Try hot spot and restarting it is their advice from their "engineering department" after days of waiting for a solution? Returning this. Customer service is a joke if they ship you a faulty vacuum. Now I have to wait 30 days for a refund and then go buy a different brand. Waste of my time and left me disappointed over something I was excited about. Update - Eufy contacted me and offered a refund. Said to reply "Full refund" if i wanted one. I did. That was the day after the origjnal post, and they never responded or gave me a refund. Customer support sent me a replacement. Worked beautifully after I skipped the firmware update. It did an automatic software update yesterday, and it got stuck at 15%. When I woke up this morning, it's stuck at 13%. Once again our network is fine and stable, there's something wrong with their updates. Even customer service after doing their "analysis" of the returned original vacuum said that their "engineers" had diagnosed the problem as a hardware/software issue. So, now I gotta box up another bulky item and return it. Hopefully by the new year I'm finally given a refund! Save your time!
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Reviewed in the United States on November 21, 2024
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Verified Purchase
Shayxsq
Boise, US
★★★★★ 5
Efficient, Sleek, and Hands-Free Cleaning for Smaller Spaces
Size: C20, Size: C20
I live in an 800 sqft condo with mostly hardwood floors and a few small rugs, and the Eufy Omni C20 has proven to be a great fit for my space. Here’s a breakdown of my experience with the vacuum: 1. Ease of Use The Omni C20 is incredibly easy to set up. After plugging it in and filling the water tank, I was good to go. The water tank is very user-friendly, with a convenient handle and a well-sealed cover that prevents leaks, which is a common issue with some competitor models. The ambient light under the water tank adds a cool visual touch, making the vacuum feel a bit more premium. 2. Lidar/Proximity Sensor Upgrade The lidar and proximity sensors on this model are a major improvement over other robots I’ve used. Coming from the Eufy X8 and Dreame D10 Plus, both of which had solid lidar systems, I’ve noticed the Omni C20 maps my apartment much more efficiently. In my previous models, the first mapping session could take 20-30 minutes, and the robots didn’t always distinguish between walls and furniture. The Omni C20, however, only takes about 3 minutes to complete the initial mapping and does a 3D scan, accurately identifying solid walls from furniture like countertops. Very impressive! 3. Sleek Design and Low Profile While the lidar sensor is much improved, what really stands out is the Omni C20’s sleek design. Unlike my previous robots, which had a visible sensor bump on top (think of the lidar sensors on autonomous cars like Waymo), the Omni C20 has a slim, almost Tesla-like profile. The entire body is only about 3 inches tall, allowing it to easily go under tight spaces like couches and cabinets. I’m not sure how Eufy managed to achieve this, but it’s a big plus for anyone with limited clearance. 4. Good Surface Detection and Nice Cleaning Performance with a small trade off The C20 does a great job of differentiating between surfaces. It switches seamlessly between mopping and vacuuming when it detects a change in floor type, even when it comes to something as small as a door mat. Its cleaning performance is impressive, though it’s not the fastest robot out there. On average, it takes about 1 minute per 10 sqft for a combined mop-vacuum cleaning session. For comparison, my Dreame D10 does the job almost twice as fast. However, the C20 delivers superior cleaning results and even goes back to wash the mop during the cleaning cycle, which contributes to the longer duration but is a great feature. I’m happy with the trade-off since the C20 offers a more thorough clean. 5. Ok Battery Life and Long Charging One of the few drawbacks I’ve noticed is the battery life. It’s not the best in its class. On average, the C20 uses about 60% of its battery to clean my entire 800 sqft apartment. By contrast, my Dreame D10 only uses about 30% for a similar cleaning. The C20 also has a slower charging time, taking over 3 hours to fully recharge. However, given its smaller profile and ability to clean tighter spaces, I’m okay with the trade-off. 6. Mop Drying Noise Another small concern is that the robot produces a low, constant noise for a few hours while it dries the mop after cleaning. While it doesn’t use hot air drying like some competitors, it’s a more energy-efficient approach. This isn’t a major issue for me since it’s part of the self-sustaining, hands-free cleaning process. I’m happy to let it do its job and dry, charge, and clean itself without any intervention from me. Conclusion Overall, the Eufy Omni C20 offers a fantastic hands-free experience with impressive cleaning performance and thoughtful design. While it’s not the fastest in terms of cleaning time or battery life, the superior mapping, sleek profile, and thorough cleaning make it well worth the investment. If you have a smaller space, like a studio or a 1-3 bedroom condo, this is a great robot vacuum to consider. However, if you have a larger home and need longer battery life, you might want to explore other options, especially bigger ones. For me, it’s been a great fit, and I’m very happy with the results.
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Reviewed in the United States on November 28, 2024

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